Insurance & Reinsurance Brokers at Lloyd’s
+44 (0) 20 7977 5700

News

How do I get my Personal Accident policy document?

3 November 2020

The insurance has been arranged with your employer who has a responsibility to make this available to you from the point at which the election window opened. If you would…
Read Full Article

I need to make a claim what should I do?

3 November 2020

You should refer to the documentation that you received at the outset which contains details of the company appointed to handle claims. Their details also appear in the policy document…
Read Full Article

When will the policy pay a claim?

3 November 2020

The insurance pays compensation when an insured person suffers a serious injury as a result of an accident. If you have been involved in an accident you should refer to…
Read Full Article

What Information should I receive from CSP?

3 November 2020

We send out a confirmation of cover letter which shows your election details and some details about the cover. This includes information about how to make a claim. To issue…
Read Full Article

What happens when I leave my company’s employment?

3 November 2020

The scheme will contain rules about what happens when you leave. You should refer to the policy wording for details. As a general guideline, most policies discontinue cover at the…
Read Full Article

How do I add or remove people from my scheme

3 November 2020

The data we use is provided by the company you work for so you will need to discuss the change with them. The scheme has rules about who can be…
Read Full Article

How do I change the information CSP holds about me?

3 November 2020

The details we hold are provided by your employer. If you need to change a name on your policy, amend your address, add or remove dependants etc. then you must…
Read Full Article

Can I nominate beneficiaries in the event of my death?

3 November 2020

There is no provision within this insurance for you to nominate a beneficiary. There is no guaranteed payout here. Payment will be made on your death if this is a…
Read Full Article

Why am I being referred to another company to handle my claim?

3 November 2020

The insurance is arranged by Crispin Speers & Partners but is, in fact, a contract between your employer and certain underwriters at Lloyd's of London under which you, as…
Read Full Article