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You should refer to the full certificate wording where we have a list of activities and circumstances related to activities that are excluded under the policy…

You should refer to your  Policy Wording document that you received at the outset which contains details of the company appointed to handle claims.  You should also be able to…

Changes to cover midterm are subject to specific lifestyle events that have been agreed with your company. Please refer to the Eligibility section on the full policy wording to see…

During the election period your employer will make the details available to you. If you do not know where to find this please contact your HR department. We send out…

When a scheme starts or renews, in the same month we will send out confirmation of cover emails once we have received membership data from your employer to confirm to…

You should refer to the policy wording for full details of the cover. Our travel insurance policies cover claims arising from sailing within coastal waters. You should however note that…

With the insurance documentation is a  Table of Benefits that show the maximum amount that can be paid under each section of the certificate. This limit applies to each person…

CSP doesn't currently offer the option to cancel the excess on the policy. This small amount payable by claimants helps to reduce the cost of the insurance by limiting…

The membership data we use is provided by your company. We recommend you contact your HR department to make any changes and they will update the membership details with us…

There is no legal requirement for travel insurance and passport details to match. In the event of a claim we will need to establish that the person making the claim…