| Our claims handling services consist of both
in-house staff and external claims service providers who work very closely to ensure all
claims are handled in a professional and efficient manner. The Claims Department is responsible for a
number of functions:
Providing insured or
reinsured clients with a first class claims support service
Handling any complaints arising from the handling of a claim
Management and control of claims accounting
Acting on behalf of clients in claims negotiation with insurers as and when
required
Generating accurate claims statistics for renewal and placement purposes
Carry out insurers' instructions
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We have formal agreements with all our third
party service providers setting out agreed standards of claims handling. This enables us
to provide all our clients with a seamless and efficient claims service. Your dedicated team:
Jez Shaw
Matthew Conway
Andrew Rutty
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